FREQUENTLY ASKED QUESTIONS
Below is a list of questions we get asked regularly. Take a look and if you dont find the answer to any to your question feel free to get in touch by clicking here and either filling our our enquiry form conacting us directly via telephone.
Do you buy or sell second-hand vinyl?
We don’t buy second-hand vinyl and we only sell new vinyl.
Do you sell record tokens that are redeemable nationwide?
Can I return an album for a full refund or replacement?
Yes but the record should un-played and remain sealed in its originally packaging.
What if I discover that my record is damaged?
Return the item within 21 days of purchase for a full refund or replacement.
Are you Eco-friendly?
We try our best, ensuring that we only use paper bags, and all of our coffee cups lids, stirrers etc. are all manufactured with plant-based and compostable materials – no plastic!